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Monday, May 9, 2016

Chat With Airtel Customer Care Service Agents On WhatsApp ; 5 Dedicated WhatsApp Numbers

Whatsapp is definitely the pick of the bunch when it comes to messaging apps.
Having more than a billion users every month is quite a massive deal and telecommunications companies know this and have decided, quite rightly, that they should also have a presence on the Facebook owned messaging platform.
Telecom giants, MTN were the first telecom Company in Nigeria to make the awesome move of availing their customer care service agents on Whatsapp
Now, Airtel Ng has joined in, Airtel has also made their customer care service agents available on the messaging platform, making it easier for users of the network make contact with the CC agents for inquiries and complains.
Quoting Airtel Ng official statement on the new development :

“We are LIVE on WhatsApp. This platform is
designed to provide fast and reliable customer service ON THE GO”

Similar to rival telecommunications company, MTN, Airtel Ng also made provision of five (5) dedicated telephone numbers for their whatsapp CC agents contacts, the numbers are :

- 07010000116,
- 07010000117
- 07010000118
- 07010000119
- 07012631111

To speak with the Airtel Ng customer care service agents, add the numbers above and say hello, a customer care service agent would be at the other end to answer to your inquiries and complains.
Hopefully other telecommunications companies (Globacom, Etisalat, Ntel) will take a page out of Airtel and MTN's book and make their customer care service agent also available on the whatsapp messaging platform.
Finger crossed on that.
tech nexus
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